On May 10 my dad was identified as having lung cancer, he handed down September 10. I've had the toughest period looking to get his promises settled, they refused all his statements for Black Lung Benefits. He'd never had any Dark Lung Advantages, nevertheless, I'd to show he never had any Black Lung Protection. Therefore, after numerous calls, I'd imagine I named Humana about 100 times over this topic, I eventually got ahold of somebody in the US Department of Work, that was very useful, they delivered me a notice declaring to whom it might worry, in a nutshell No Black Lung Benefits. Therefore in the end this time around Individual ultimately settled the statements after I did so all of this leg-work. We now have another claim that they're questioning for Black Lung Advantages again, they've all of the info in the preceding charm for that same task and therefore are today informing me I've to document another charm with this state, once they have all of the info in the prior statements. I'm prepared to draw my hair out! I submitted a problem with Medicare about the prior state, but that doesnt appear to bother Humana, they've to deal with every criticism they get from Medicare. I've also requested for a of his consideration since the In strategy Out-of-Pocket was $4600.00 and my mom has paid $5774.75 outofpocket. I've required this review three times but still don't have any reaction. The ambulance service we'd to utilize for my dad, Humana claims has gone out of plan, however they don't have any which are in plan within our region, therefore $450 value of statements went to out-of plan with a $6000 out-of plan, however now they're implementing anything to out-of plan actually promises which are in plan, everytime I keep in touch with customer support, they CAn't describe this in my experience so when I request to consult with a boss, I get hung-up on! I've been delivered to a twice and equally occasions attended voicemail and also have never gotten a call-back, appears to me they have to clear home, there are certainly a large amount of people unemployed that will like to possess a work!!! I call the Organization Headquarters in Louisville and informed them I would have a day-off from function and generate over there to obtain this all directly plus they explained they'd no collection hours and possibly wouldnt be there's I went around after which place me right into a voicemail that mentioned they'd call me back within 1-hour which was at 11:16 am which is today 12:35 and that Iam still Waiting, positive thing I didnt maintain my breath waiting on that return phone... Lol. You've to laugh or else you simply have more and much more angry!!!
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