Usacomplaints.com » Health & Medicine » Complaint / Review: Novapay - Nova Offered FREE TRIAL of BRIGHTWHITES tooth whitener if you pay shipping. I placed my order & paid my shipping fees on 11/23. Haven t received anything, my card was charged $3.99 in fees. #625480

Complaint / Review
Novapay
Nova Offered "FREE TRIAL" of BRIGHTWHITES tooth whitener if you pay shipping. I placed my order & paid my shipping fees on 11/23. Haven't received anything, my card was charged $3.99 in fees

Ordered a free trial of BrightWhites tooth whitened on 11/23 for the cost of shipping. I had no idea this place was in Hong Kong until the "shipping fees" were taken from my account. I was given 10 to call their cancellation number or be charged an additional $97. I have been calling daily to no avail. There is never an answer when I call, I sit on hold for 2 minutes to 45 minutes and then get Hung up on! I have yet to receive any kind of correspondence from this company or any kind of package. I have paid a total of $3.99 and cannot figure out how to keep these people from taking more money from my account.


Offender: Novapay

Country: USA
Address: Hong Kong
Phone: 18772923588
Site:

Category: Health & Medicine

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