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Complaint / Review
Urban Active
Billing and dishonesty

My partner visited Metropolitan together with his btother like a visitor. A worker contacted him and requested him if he'd prefer to subscribe to a account. My partner explained he experienced "Gout" and had flames constantly. The Metropolitan worker stated precisely" when you can not make use of the account due to your health simply are available in and we shall stop the agreement". Weeks later my husband and that I went into Metropolitan and described he have been having gout problems and we desired to stop his agreement. The supervisor stated that couldn't be achieved. We informed him exactly what the worker stated and requested to talk to him but, he no further worked February/March 2009 my hushand was identified as having phase 4 prostate cancer. We again visited Metropolitan to stop the agreement and was informed we currently had a need to possess a medical form finished and email it in. Using The medical expenses, my partners discomfort after which his demise I forgot regarding the type. My husband died in September/2010 and right now his agreement had terminated with Metropolitan. I recv my charge card record amd there's a cost from Metropolitan. I once more visit Metropolitan with Death Certification at hand and was informed that I currently needed to deliver a written demand in having a backup of the death certification certified email and return-receipt to prevent the costs. I mentioned he's eliminated and his agreement was terminated anyway. The supervisor subsequently mentioned costs proceed until wou submitt written down. Therefore not just needing to cope with medical expenses, my spouse demise, and suffering, etc. I also need to take some time out-of my routine and look after this-which all started by having an employeeis and Elegant Productive dishonesty.

Offender: Urban Active

Country: USA   State: Kentucky   City: Lexington

Category: Health & Medicine


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