Usacomplaints.com » Health & Medicine » Complaint / Review: Aspen Dental - Poor customer service, poor work. #588939

Complaint / Review
Aspen Dental
Poor customer service, poor work

I do want to allow the people at Aspen Dental how disappointed I'm using the support I've obtained previously weeks. I'd 4 teeth ripped and experienced the entire process to get a partial denture. To ensure that me to get this done I'd to use to get a credit treatment termed Treatment Credit. I had been informed that it'd charge me $3475.00. I had been authorized for that quantity and also the statement was compensated. I subsequently was informed that I'd need to delay atleast 3 months to get the permanent partial that we did sporting the temporary incomplete. At each visit I had been informed to create visits inside the time period I had been informed but I really could never get a scheduled appointment. The visits were significantly between. Therefore my three months of waiting has converted into six months. And of course that on two events I had been named to alter my visit because of the physician not being there or that my dentures hadn't been shipped. Again-this extended me in getting my denture. On May 17 my visit was at 4P.M., I waited for around half-hour to become observed but before I had been observed I had been contacted from the assistant and he or she advised me that I'd a stability of $647.00 which was due of course if not compensated, I'd not obtain my denture. I advised the assistant that my statement have been compensated entirely and he or she extended to differ with me. This lady had no idea or understanding of her work and didn't appear more through my graph that the supervisor stated to her that actually my statement was settled entirely. Nevertheless, this didn't stop here. Once I cut back to become observed from the physician, it had been another doctor that's never noticed me before. They place the brand new permanent denture in my own mouth also it did match precisely but I understood that changes will have to be achieved, however she passed me the reflection and also to my shock, the main one enamel was a totally distinct tone than my normal teeth, and also the enamel was half the dimension. Today I not have a to be always a dentist, but how within the heck could u mess this up. The amount tone which was selected for that incomplete is just a 66 and also the tone somebody selected for that lasting is just a 62. Just how can this be screwed up. Then your physician attempted to persuade that it appeared it-great. That's after I declined the denture and required that I get fresh one created. They didn't enjoy it and didn't wish to notice that. I told them I'm not likely to be spending nearly 3500.00 for something which didn't match, didn't appear normal. Today I've to a different two weeks for a scheduled appointment after I was informed to return in 4 times. I've to-go through another chunk installation, and lord knows what else. Meanwhile, I've been spending with this charge card and that I still have yet to get my denture. I'd never suggest this dentist office to anybody.


Offender: Aspen Dental

Country: USA   State: Florida   City: Lady Lake

Category: Health & Medicine

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