Back in August of '09, my husband thought he was doing me a favor by signing me up for a "free trial" period for some weight loss pills he found online. I told him to not put his credit information if they ask for it but, he didn't listen to me and he put it. Knowing it would be nothing but a scam, I immediately called to cancel the whole transaction, but the representative I spoke with informed me that once a transaction is placed (they charged about $2 for shipping and handling) it couldn't be reversed, that the products are automatically shipped out. I said fine I want to cancel the whole 14-day trial thing and that I would gladly return their products as soon as I recieved them. He said that that was not neccessary as it was part of the free trial period. The very nice representative offered me some "free" coupons or something of that nature if I gave the free trial a chance. I agreed but immediately realized it was a mistake when I noticed a charge of about $30 on my account for something I was not aware of. After spending about 30 minutes on the phone on 3-way with my bank and this company, I told them to cancel EVERYTHING and I was informed that no more charges would be taken out of my account. Now, about 8 months later, I get a letter from this company called SANSfinancial threatening to send this balance of 138.55 that was owed for the "bottle that was never returned" to a credit agency if I do not pay it. Apparently they tried to charge my husbands card but it was denied as my husband and I cancelled that card right before I hung up with my bank during that infamous 3-way call 8 months earlier. They said that I owed that money because I "agreed to their terms and conditions" which I NEVER did. Anyway, I paid the money just so they don't send it to a credit agency but now I'm in the process of suing them throught small claims court because this whole dilemma has been just ridiculous. Oh and I know they're nothing but scammers because when I asked the lady for a copy of their "Terms and Conditions" so I can read it, since I never got a chance to, she informed me that she didn't have access to it... HOW DO YOU NOT HAVE ACCESS TO SOMETHING THAT YOUR USING AS A BASIS TO CHARGE ME MONEY FOR??? She informed me that I could find it online. When I asked her what website address, she simply stated, "it's the same as the bottle"... Ok..."what's the bottles name." I asked since it had been almost a year since I'd seen it, "Colo Thin" she replied, but it sounded like she was saying "Colon thin"... So I asked her is that with or without an N. And again she replied, "it's the same as the bottle." And I said, "ok, I know, you said that, how exactly do you spell it?" For some reason she did not just spell it out for me, so I asked, www.colothin.com, and she finally hesitantly said "Yes." So, I went to this website and... Well you're obviously at a computer with internet... Why don't you just typed that in real quick and see what comes up... Does that look like it could be of any help to me? Did you see a link anywhere to the "terms and conditions, because I sure didn't, looks more like a type of search engine than a legitamite website if you ask me... A complete scam.
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