Dont buy anything from Southwest imaging, they are the biggest rip offs. They are liars, cheats and will miss represent what they sell you, their service doesnt exist. We bought a complete X-ray system for our urgent care from Ralph sales man in Southwest Imaging. He will promise you the world with his boss Jim the Owner. But be aware of these two cheaters. Southwest Imaging promised us the digital X-ray, we ended up with a fake software version thats never worked. We had to install ourselves and had to call other people to help us troubleshoot. They took a month trying to install the equipment we bought, and it was never done right. Our X-ray has been acting up for 5 weeks, no one can help us, they just give us the run around, they are cheaters, and they should never be in business. We finally got to speak to Ralph (the sales guy) and Jim the President after we threaten them with our attorney. So now they want to charge us for shipping the part tube, and charge for labor, they claim the warranty will cover parts only, no shipping and no installation, but wait they cant show us where they read this. The contract says full warranty labor and parts. Run away from Southwest Imaging, they are nothing but trouble.
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