Usacomplaints.com » Health & Medicine » Complaint / Review: Zenni Optical - Bad Service/Poor Quality Product. #564319

Complaint / Review
Zenni Optical
Bad Service/Poor Quality Product

I requested a set of spectacles which required nearly three months to get. I taken care of the high-index contacts (the thinnest when I possess a reasonable prescription). The frames are almost exactly the same dimension as my present structures. Nevertheless, the contacts are nearly 1/4 inch heavy about the sides. They not just required my cash, they offered me the inexpensive & heavy lenses. Subsequently, after calling them-they advised me:

"We'd prefer to let you know that of our contacts are refined and beveled. Concerning your situation, you're approved to come back the spectacles for examination by Zenni Optical. The return target is: Zenni Optical, 27 Sunny Oaks Drive, San Rafael, California 94903.

Please return the spectacles (the entire body and contact) within their situation, plus a backup of the initial prescription in addition to the PD (pupillary distance). It'd be useful if you'd likewise incorporate an email regarding the character of the problem you are experiencing together. Whenever we have obtained the spectacles, we shall assess and let you know the results by mail."

Therefore, they essentially explained I not just need to SPEND to deliver them back, that I'm only worth an "examination" to determine easily deserve what I settled nearly $110 for. Subsequently, to complete they'll E-MAIL me their "results". I'm left wondering when they might really cost me for return delivery to obtain my glasses back. I wont put them on. The incomplete sides permit a magnifier impact and attracts the lighting/sun.

For my additional spectacles, I purchased them at another online store plus they are same dimension and also the glass advantage is PAPER-THIN. The wall street record evaluation was correct. Proceed research elsewhere, they're a fraud.


Offender: Zenni Optical

Country: USA   State: California   City: San Rafael
Site:

Category: Health & Medicine

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