I am sending this complaint against Dazzle White, Ulti Fresh, Dentech Whitening regarding a scam. I ordered a trial whitening from the company and registered online and did not realize that they automatically signed me in for other companies such as Weight Member, Fitclub online and more. This sign up lead you to an automatic charges on your registered credit card which unless you call to cancel, the charges will be posted every month. I have not either sign up for this intentionally or even use the services but when I ask for a cancellation and a refund to my credit card, they claim that refunds are not given after the 15 day period of cancellation. How in the way can they do that when the posting date and statement bill usually arrives a month or two later. Obviously, they have calculated that given 15 days period, there is no way that we can reach such deadline, therefore they could benefit at least a month charge if we are watchful.
I am filing this complaint as a customer in good faith but was mislead, tricked and abuse. I hope this serves the purpose of my complaint. I also strongly request that I be given refund from August todate.
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