Usacomplaints.com » Health & Medicine » Complaint / Review: Costco Optical - Not honoring warranty. #487364

Complaint / Review
Costco Optical
Not honoring warranty

Purchasing a set of prescription glasses in the Costco visual at the conclusion of July the very first week of September the hearing arm clicked, not from over abuse, not from rotating of every other abuse, simply snapped right were the screws connected the supply. I'd the spectacles 11 weeks and so I'll consider them back again to the Puyallup Costco were I'd bought them. After I introduced them in and confirmed them to some visual sales worker, the very first thing she stated is we-don't bring components, but might suggest a location to consider them to obtain the component changed at my price, I stated these were still under warrenty. She looked up my purchase day and affirmed it'd just been 11 weeks, she subsequently stated that it-not a deficiency since we'venot had any others like this which I really could buy a new body. At the moment I had been obtaining a litte discouraged together with her and stated you imply a-12 month warrenty is just advantageous to 11 weeks, and please do show-me were my spectacles have already been abused. She subsequently stated, I would like to try my supervisor, she went around plus they talked in solution only a little, and returned saying sorry we can not do something for you personally but market you a brand new body. I mentioned thanks for the EXCELLENT CUSTOMER SUPPORT and I-donot need to be worried about reviving my account and stated I'm going to be speaking with Brian from King 5 information within Dallas. No More, but I am not completed. I'll get that $4.00 component changed one-way or anothe


Offender: Costco Optical

Country: USA   State: Washington   City: Puyallup

Category: Health & Medicine

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