Usacomplaints.com » Health & Medicine » Complaint / Review: Woodland Hills Urgent Care - Patient Wrongfully Red Flagged. #483206

Complaint / Review
Woodland Hills Urgent Care
Patient Wrongfully Red Flagged

I went into this urgent-care after I was experiencing some back pain. After I first got there the team appeared pretty good and pleasant. The very first thing she explained was we don't take any insurance below. I'd to pay for $145.00 in advance before I really could begin to see the physician that we thought was unusual. And so I did being I had been in pain. I requested below when the physician desired to do an xray if that will undergo my insurance or easily would need to spend in advance for that aswell. She stated yes which is $300.00. I educated below that I had been not likely to have the ability to do this since I have just cannot afford it. She stated "that's your decision".

So I visit the physician and immediately she'd an attitude like I am losing her period. Therefore she's me flex in most these unusual jobs subsequently informs me she must do an xray. I told below the same I informed the woman in front desk. She gets really frustrated and claims "nicely I actually donot understand what to inform you." So then she's the leading desk woman are available in the area to keep in touch with me I overheard her saying she "does not understand what to complete".in order I'm speak with the leading table ladies the physician is available in and tosses a prescription in my own experience. For motrin plus one else I never had before and have no idea what it's for. Used to donot actually request a prescription and that I informed the woman I simply wish to discover what is incorrect with my back.

In order I'm strolling out I-say that I ought to have removed someplace that requires my insurance may I please possess a reimbursement, because ostensibly no providers were reindered and that I informed her used to donot require a prescription for-anything, but thanks anyways which I simply wished to move somewhere that got my insurance and so I may find out that which was wrong with my back. She getis truly unpleasant and informs me no method may I possess a return.

And So I keep, 24 hours later I'm still in fairly poor discomfort and did not go-anywhere else since fundamentally I simply got robbed of $145.00. And so I contact 24 hours later and have to consult with work supervisor. After I do she informs me they have another area on Ventura Blvd. Where they take insurance. Yes, thanks, that's all that I required! And so I move there and also the same lady who had been employed in work is there. She claims the physician won't notice me, which I ought to not be "physician buying" for medicines. I mentioned obviously that's not what I'm performing I'm here since this place requires my insurance, which she must have explained within the first place.

Then she informs me they arrange the best to decline support to anybody which I ought to abandon since I'm likely to "have issues" below. Obvisouly! So then I stated please I'm in lots of discomfort and certainly didn't wish to proceed look for another urgent-care because it was arriving period for me personally to choose me boy up from college. She stated "did you load the prescription the physician offered you?" If you did not load that people can't view you. I stated that is ridiclous used to donot would like to get a prescription, and not did I request one, or demand drugs. Therefore she claims no-you are "doctor shopping". I mentioned you've no info to acuse me of those, how will you state that? I'm in lots of discomfort, and arrived here becuase I have to determine what's creating it. To not get any prescription. She then claims "you have to get fuck yourself", Subsequently claims "fuck you, bitch".

Used to donot understand what to complete, but she was making me really frustrated, and so I simply quit and stated she was ridiclous. Then your woman in the put on Topanga called me. She stated they'd acquired my medical documents, that we did not actually indication for that to complete! That she would make certain no physician actually desired to cope with me and that I defianetly wouldn't be obtaining support everywhere. I dodn;t understand what she did or might do, but this appears to be illegitimate along with a breach of my privileges. When I did nothing wrong or illegitimate.


Offender: Woodland Hills Urgent Care

Country: USA   State: California   City: Woodland Hills

Category: Health & Medicine

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