Usacomplaints.com » Health & Medicine » Complaint / Review: Max White Teeth - Scam. #482634

Complaint / Review
Max White Teeth
Scam

I ordered the Max White Teeth Free Trial off of the internet and then later noticed that I was charged $78.93 four times in one day. I contacted Max White to complain about the charges and to find out how they could just charge my account when I never ordered the product to begin with, and that I had only ordered the free trial kit. The representative told me that the ad did say that if I didn't cancel the order with-in so many days, that I would be automatically charged $78.93 every month and that a new kit would be sent. I told her that I wanted my refund of the 3 extra charges and also said that I wanted this account cancelled. I also told her at the time of my contacting them, I had only received the initial trial kit, and that I had never received anything else. She told me that the 2nd kit was probably in the mail, but to try and keep me as a customer, she would include a $40 discount with my refund which would have made the total $276.79. She then told me that it would take anywhere from 30 to 45 days for the transaction to take place. I waited 40 days, and still did not receive any more product nor was my charge card credited. So I called back. And after three phone calls, because I was actually told that they did refund me money on the day that I called in originally, and two hang ups... I was finally given to someone else who claims that my refund would be credited with-in 4 to 5 days, and that a member of their management team would be contacting me with 72 hours to follow up on the transaction. So as of today... I am still waiting for the refund and the phone call.


Offender: Max White Teeth

Country: USA

Category: Health & Medicine

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