Complaint / Review
Selectcare Benefits Network - SCBN
Very difficult (if not impossible) to cancel and get reimbursed

Being unemployed and tied to a very expensive prescription that I MUST take, I was quite happy to find SCBN. A friend of mine in the benefits business then informed that it was a suspicious deal and I should cancel my membership after paying the membership fee (which is no easy task). First they tell me to send back the membership packet (which I did) and it would then need to be approved by the board. I then got a letter back telling me the packet was incomplete (and I returned EVERYTHING) and that they would not reimbure my money. The letter they sent said, "Get answers to your questions 24-hours a day at www.scbn.org/support" and the only way to contact them at this web site is to have a login which I do not have. Combined with the fact that there is no contact link on their web site and that they never return calls (they always claim that all Advocates are busy), this is clearly a RIPOFF!

Richard
Carrollton, Texas
U.S.A.