Usacomplaints.com » Health & Medicine » Complaint / Review: LA Fitness - Staff Theft in the Locker Rooms. #469058

Complaint / Review
LA Fitness
Staff Theft in the Locker Rooms

I have been a member of LA Fitness in Dallas TX on Walnut Hill Ln and Skillman for the past 6 months. During this time period, I kept in a locker a radio with a headset and a towel. When I initially joined I asked if this was a safe practice to keep items in the locker, with a combination lock. I was told by the staff there has never been any trouble with theft in the gym.

I arrived at the gym recently and all combination locks were removed along with all contents. When I questioned what happened I was told the fire department, upon inspection, cut all locks as this is a fire hazard. All the contents were given to "charity" within one week of this incident. I contacted the Lieutenant of Investigations with the Dallas Fire Department and was told they would never go into a gym and cut off all the locks.

The Lieutenant suggested I take this up with the Dallas Police Department, in case this was ordered for an unknown reason. The Dallas Police Department said that they did not, nor would ever go into the gym or order someone to go into the gym and cut all locks, unless there was a specific report of a dangerous item in a locker. Should that have been the case only the specified locker would have been broken into.

Upon returning to LA Fitness to speak with the manager I was initially told the fire department came in, after their inspection, requested that all locks be removed and the fire department cut all locks. After further discussion with the manager, I told him that I had been to the fire department and gave him the information given to me by the fire department and the police department. He suddenly changed his story and stated that he was ordered by LA Fitness Corporate office to cut all locks immediately as this is a fire hazard.

All contents were given to charity, stated by the manager. There were 75 bags of contents gathered. He said there was a sign posted for 3 days to pick up your items. Unfortunately, if you were not at the gym during this time period, all items were given away. The reason these items were not stored is unknown. The reason members were not notified by email, mail is unknown.

According to the Dallas Police Department, this is theft and it is now in the hands of the Police and Fire Departments.


Offender: LA Fitness

Country: USA   State: Texas   City: Dallas
Address: Skillman & Walnut Hill Ln

Category: Health & Medicine

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