I ordered the free trial for whitening teeth. They shipped it on 4/3/09. They said I received it 4/6/09. I called 4/14/09 to cancel and was told to send an email cancelling the order which I did on 4/15/09. Thinking I had done what I needed to do, I didn't think more about it until the bill showed up and showed a $78.93 charge on 4/19/09. After spending a half an hour on the phone with a customer service rep who did not speak English well and was very hard to understand, I was told that I did not cancel my order in 14 days. Since I could not prove that I called on the 14th and they said I never emailed them on the 15th, they refused to refund the charge. He refused to give me a supervisor's name. Obviously, this is a scam and am recommending not to order product from this company.
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