I entered into the "trial agreement". Meanwhile, after two weeks, I could see that the product had no effect, so I called to cancel. I was informed at the time of the call that next 60 days of product had already been shipped. This was a lie, as the product did not arrive for another 15 days. A tedious process of returning the product was described. I indicated the conversation would be and was RECORDED. The no service individual told me that following the cancellation, no more fees would appear on my credit card. The fee for acai burn has stopped, at least for now. Meanwhile, FOUR additional fees, ranging from 1 @ $9.95,1 @ $4.95 and two @ $1.00 each are occuring monthly. Each billing occurs with a separate phone number, yet, not so shockingly, there were only two different addresses. The companies are all claiming that each of these other companies are separate and require a call for each fee to cancel. The last call was different in that they agreed to refund the fee but would not cancel the charge or offer a confirmation number.interestingly, when the company is called, they indicate that the conversation will be recorded, yet when they are told that they will be recorded, they attempt to refuse it. Never before has one transaction resulted in agreements with 5 companies to debit my card.
The phone numbers are:
(800) 989-5907 (9.95 monthly)
(866) 279-5581 (2 times per month @ 1.00)
(866) 279-6513 (acaiburn 30 per month) and (web access $4.95 monthly)
(800) 712-7222 ($1.00 monthly)
I see people still out on the internet claiming that this process was not difficult. Trust me, they are plants from the company and LYING. Unless you enjoy several hours on the phone with theives, followed by a lengthy talk with you credit company and the fraud department... Followed by the obvious eventuality of changing your credit card number, I suggest you realize that this is a scam. I wonder who is allowing this company to exist? Who is getting paid?
Rob
pasco, Washington
U.S.A.
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