Usacomplaints.com » Business & Finance » Complaint / Review: Colon XR - Unauthorized billing. #424161

Complaint / Review
Colon XR
Unauthorized billing

This company should be charged with fraud! They advertise a 'free trial' and ask for a credit card number in order to charge the 5 dollars for the 'one time shipping'. This item is shipped and then mysterious charges (from two different companies) begin to appear on the credit card statements. They then shipped bottle #2. How many bottles of this product would anyone need anyway as it is not recommended for forever use? Another product then arrives from a completely separate address. Never ordered that product. Then $84.00 a month begins to be automatically deducted from my credit card. The worst part is it was a debit card so it is much harder to have removed. I called the number on one of the shipments and asked that they please stop shipping immediately and the women (who barely spoke English), said she was unable to do that. She wanted me to give her my credit card number so she could look it up! Of course I was not doing that. Anyway, when you try to call customer service during hours, the message is, 'this number has been disconnected'. When you call after hours there is a very friendly message telling you to call back during 'normal business hours' which are 9-6pm EST. So, after 3 months of aggravation and getting nowhere, I called the credit card company and had to cancel all charges to that particular ATM card. Still, they have my money. The product is nothing but a glorified herbal/vitamin product for which you will be charged $84.00 a month. Of course you can cancel within 15 days, the problem is there is noone to call. Don't let this company rip you off as well. They should go to jail as this is just extortion.


Offender: Colon XR

Country: USA
Site:

Category: Business & Finance

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