Usacomplaints.com » Health & Medicine » Complaint / Review: Elite Healthcare - I cancelled per instructions, and i have been waiting for my refund for 5 months now. #441573

Complaint / Review
Elite Healthcare
I cancelled per instructions, and i have been waiting for my refund for 5 months now

I too thought this was medical insurance until i recieved the book and realized that this was just a discount program, not at all what their sales rep said. I used my prepaid credit card and purposely did not put money on it for this purchase, two months later I put money on my card for my husbands birthday present and before my purchase could go through they put a hold on my card so that they knew when i deposited money on my rush prepaid credit card. And took out 174.95. Needless to say, my husbands birthday present got declined and elite healthcare took my money. I recieved the book, followed all instructions to cancel, called and made sure, sent certified letter, and I too got the run around, oh it takes 30 days, then it was 90 days, now 5 months later I have still not recieved one penny back. Of course, I called again asked for the manager who i already spoke with a month ago, of course they are not there and would call me back. Did they? Of course not!!!

It's a shame that us americans who just want insurance get ripped off... Now i am at a loss, what else can I do?


Offender: Elite Healthcare

Country: USA   State: Arizona   City: TEMPE
Address: 3220 S FAIRLANE
Phone: 8004001934

Category: Health & Medicine

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