I called this company to request a return authorization number so I could return their product within the specified 30 days for a refund. I ordered the product on the 25th of January and got the return authorization on the 17th of February. I returned the product, in full, and waited about 3 weeks for a refund. Numerous phone calls and two emails later, I was blatantly told you are not going to get your money back. They took the money for their product from my checking account without express permission and then 3 days later sent me an email to say they were going to take their money when they already did. Because it was not timely, they caused another check to bounce against my account for which the bank charged me $33. At this point I am out the S&H both ways, $79.90 for a product I don't have and $33 in OD fees. But the worst part is that they are scamming people left and right with their free offer for taking part in their study. Companies like this cannot exist in today's climate. Somebody needs to shut them down. They took my money, they have the product and did not even offer to replace with a substitute.in fact, after telling me I was not going to get my money back, they hung up on me. I can't even believe companies like this exist—the scamming of America!
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