Received orginal small bottle of 'free' offer. I agreed to the $6.98 for S&H so no complaint about that.
I know how these companies work so knew I had to not accept further products and had to call them to cancel my account. Received no follow up paperwork from LFTSP.
Opened my credit card bill today and see that LiftSP have charged me $102.71 for the original bottle of product the website had advertised as free trial offer. Also on the bill was $37.74 for facial cream that I didn't receive.
The customer rep I spoke to said that it is clearly stated on their website that if I don't cancel my account within 14 days of ordering the 'free' sample, then I would be billed for the full amount of the bottle. I said that I didn't see that wording. I thought it meant that if I didn't cancel my account within 14 days, I would automatically receive more products.
In the end, she took the charges off my account.
By the way, this product didn't work at all. I've tried many many facial products that do work and this one was a dud. I think they may be trying to play off L'Oreal's product of similar name Lift SPF. The difference one letter makes!
Sandy
Burnaby, British Columbia
Canada
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