Usacomplaints.com » Health & Medicine » Complaint / Review: Supreme Brands - No access to customer service. #388044

Complaint / Review
Supreme Brands
No access to customer service

This company offers free 30 day trial but bill your account within 15 days of your order date.By the time the products arrives, it only gives you about a week to try it out. I was shocked when my account was billed but then I noticed in the paperwork that it does state that you must cancel within 15 days of ordering. They give you no e-mail address but they do give a 24 hour customer service number. They immediately put you on hold and never come back (I wait 30 minutes). The paperwork states that you can return the unopened product for a refund, however, you need a RMA# which must be included with the return. The only way to obtain that number is by calling customer service (which they don't answer).

Total rip-off!!!


Offender: Supreme Brands

Country: USA   State: California   City: La Jolla
Address: 941 Pearl Street, #27
Phone: 8885135775

Category: Health & Medicine

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