I order a "free trial" bottle of Total Cleanse from an ad on the Internet. (I knew I was to pay shipping, which was a nominal fee.) Even though there was nothing on the website about enrolling in an auto shipment plan, I figured I better call just to make sure (because it seemed to easy). After I placed the order, I called the telephone number on the web site and asked the person who answered to make sure I was not enrolled in any type of automatic shipment program. She assured me I was not.
Well, I received another bottle of Total Cleanse yesterday — with a bill for $84.79! I called my credit card company and found it had been charged for this amount. When I try to call the toll free number that is printed on the top of the bill, it just disconnects after a second nine out of ten times. When I do get through, it tells me that normal business hours are 9 am to 6 pm EST and to place call back then, and the time I am calling is during these hours! (The recording at the toll free number doesn't even identify the company — just "customer service department". And, the mailing label just identified the sender as "GIC"???)
I just read other reports that indicated that the same thing is happening to quite a few people. I wish I would have done a little research before getting myself into this mess! You know the old saying, "If it sounds too good to be true, it probably is". Well, I'm REALLY, REALLY mad — and I will not stand for this foolishness. I'm going to stay on this all the way up to whoever I have to - in the company and/or the government!!
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