Usacomplaints.com » Health & Medicine » Complaint / Review: The MEGA Life And Health Insurance Company / Alliance For Affordable Services / Health Markets - What they did to you! Debited my credit card unauthorized / midleading and confusing. #331236

Complaint / Review
The MEGA Life And Health Insurance Company / Alliance For Affordable Services / Health Markets
What they did to you! Debited my credit card unauthorized / midleading and confusing

Approached by an agent I knew and trusted on July13, I signed up at out first meeting. I didn't read "the signs"... The material describing choices of coverage had the receipt on the back page, including credit card and bank debit. Materials are not left for you to read if you do not sign up.

I specifically did not want my credit card charged until July18 and she wrote that down.

On July 22, I found usacomplaints.com and read them. I immediately called my agent, who then had her manager call. He tried to introduce me to other products... He says because of Hippa laws, I would have to call The Mega INsurance Co and the Alliance for Affordable Healh products myself.

After hours of phone calls cancelling both applications and being told next steps (we'll send, you return signed, etc) and how my money would be returned, I received my credit card statement for this period and the $115 charge was transacted July16... 2 days before my specific instructions.

I contacted my credit card company and am disputing the authorization of $115.00. I also called my bank and put a STOP on Electronic Funds Transfer of $499.00

I will update you when I have my money back!

Thanks to all who took the time to write here



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