Complaint / review text:
I took my dog to his normal vet for a lump on his leg, I was told it was possibly cancerous and should be removed and a biopsy done as soon as possible. A few days later I brought my dog in for surgery to remove the lump. I came to pick him up and was handed the dog on a leash, leg dripping with blood. I began asking questions about the ecollar how long it should be left on 2 or 3 days I was told.
I asked about stairs, excersice etc etc. I was never instructed on how to care for him after the surgery there were no written instructions but one (of the many) snotty little brats working at the counter said don't let him run around outside because dogs have to be restitched it costs $2000.00!! What? I know vet care in and of itself is a TOTAL ripoff and exploitation of how much far you will go for your pet but this is ridiculous. I left.
Three days later I took the ecollar off and put him in his crate. When I returned home from work I found his stitches torn and a huge gaping bacteria filled hole in his leg. I took him back to the vet the next day who completely denied the verbal instructions I was given and I was made to pay again to have his leg re-stitched... Though it was more like $150 rather than the $2k which the vet said yes they lied about that.
I asked why no written instructions were given, they dont' know in short there should have been... Apparently... I don't think I should have had to pay and lo and behold after the 2nd surgery to repair the stitches I was sat down with the other vet to go over instructions AND given written instructions on his care! I feel that I should be refunded the amount of the second surgery and I would NOT under any circumstances recommend you take your family pet to this vet... Especially not for anything above filling a frontline or heartworm rx