Usacomplaints.com » Health & Medicine » Complaint / Review: Costco Online Pharmacy - Terrible customer service. #316059

Complaint / Review
Costco Online Pharmacy
Terrible customer service

Costcois medication costs might be cheaper, however the period of time you'll invest in the telephone since customer support representatives do not follow-through using what they claim they'll do, may abandon you so disappointed, you'll happily spend a greater cost elsewhere. Your prescription needs to maintain your cart-before they'll deliver it for you. But, frequently, you're not informed when it is "in procedure" and prepared to be place in your basket. Times may pass inside your hectic lifestyle should you choosenot examine their site 2-3 times daily, leading to your operating low on medications.

When you have to alter anything in your consideration, DO NOT SUPPOSE! I went online and transformed my tackle after which per week later named and talked to some repetition since I did not get my medications. They delivered my medications to my previous tackle since their site does not express EVERYWHERE that you simply need to enter your handle change in three distinct locations for this to undergo.

I went from being truly a "home-spend" client to using health care insurance. I have invested about two hours in the last 8 weeks with customer support attempting to correct errors for this new glitch: they've attempted to cost me for medications despite my insurance addressing generics 100%. Today, they do not wish to deliver my purchase until I provide them with my creditcardnumber again (WHY? All my universal medications are coated 100%) I'll be out-of medicines from the period the purchase reaches me and who understands just how many more telephone calls I've to create! And, I spoke to some boss recently, she assured she'd correct my purchase and deliver it out. Positive thing I examined nowadays, it is still not sent. I'll be out-of medications on Friday.

Whenever you contact, each telephone call may take so long as 40 minutes. Attempt that in your meal time when I have already been doing. The repetitions seem bored and uncaring whenever you contact, also the administrators. I believe they have to have all of the company they require simply because they undoubtedly do not behave like they would like to maintain their client.

I am having my medications used in my local drugstore.


Offender: Costco Online Pharmacy

Country: USA   State: Washington   City: Everett
Site:

Category: Health & Medicine

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