Usacomplaints.com » Health & Medicine » Complaint / Review: Mario Tricoci - Salon and Day Spa - Terrible Hair Coloring Experience. #300658

Complaint / Review
Mario Tricoci - Salon and Day Spa
Terrible Hair Coloring Experience

Mario Tricoci is 100% over rated. I’ll never get there again, I’ll never suggest it to anybody for almost any cause and I’ve been certain to inform every lady I understand concerning the bad work they did with my hair.

I'd a house, hair dye tragedy. The colour ended up SIGNIFICANTLY deeper than was supposed, despite making it on for only fifteen minutes vs. The 25 units the directions had recommended for optimum protection. I'd sworn it was the final moment I had been likely to utilize DIY, container haircolor, when I was today making the income that may manage me skilled hair-coloring every 6 months.

Anyway, after I noticed the outcomes of the house hair-dye, I decided I didn’t treatment just how much it'd charge to possess it set and that I desired to visit a more “high-end” salon (in case you may) where they (must) understand what these were doing.

Well, I suppose I had been incorrect. To begin with, the chemical/answer that's designed to take away the hair-dye didn’t completely function. Good, that, I had been okay with and recognized, as my hair have been colored 1000000 times before then. (She really needed to continue doing this procedure also.) So then after having that garbage in my own hair TWICE, we'd to re dye my hair to protect the unparalleled shades from prior dye-jobs in addition to the newest shade that didn't emerge. The colorist (who'll remain anonymous) did an AWEFUL work. To begin with, not just did she spot my head using the color, she stained my brow aswell. I am talking about stained. The color on my brow didn’t come of for around three times, which was since I'd utilized a house treatment to obtain it off my skin. She didn’t actually attempt to clean it absent or utilize a cotton move to avoid discoloration both. I ought to have talked up and said anything. Even today, nearly two complete months later, my head continues to be stained in the color.

To increase it, the colour ended up totally unequal and had significantly overlooked places throughout my hair. Additionally, through the software of the color cleaner, the cleaning and re-cleaning of my hair (5x whole), she was cleaning difficult, slamming my mind round the drain and didn't actually provide to place a towel under my throat. Our throat was tender for times. I understand that'll seem small, but seriously; don’t you anticipate to become cozy and handled nicely in a salon for example Mario Tricoci? Don’t you anticipate a few of the greater support from the salon like this?

I’d also prefer to note the hygiene of the salon, that was not obvious whatsoever. The “hood” by which I had been placed directly under as the color cleaner was on my hair, was horrible. It appeared as if it hadn’t been washed, actually. There is brown guck everywhere onto it and its own right inyourface. The walls were horrible too. While you’re having your own hair cleaned 5 xs you can’t aid but discover them when they’re the one thing to check out. (Makes me shutter to consider exactly what the club areas/massage tables are like; be cautious, you can capture anything!)

Also, I experienced it had been absurd that my hair wasn’t designed following this disaster. Viewing a stylist, who'd likely have tossed some item in at blow dried it, is just a totally independent cost and staffer. After I created the visit, I wasn’t actually considering the fact that choice. Or did I understand I had a need to create a separate visit. I strolled from the salon with sopping wet hair along with a stained head and brow. Our hair wasn't actually combed, towel-dried or double checked after I was completed. I didn’t actually get a ‘thank you’ in the colorist when I quit! Are you kidding me!?

Along with all of this, back from the sinks there is a “personal area” for staffers, where I noticed women curling their hair and “getting ready”. I also noticed them walking out and in of the significantly available and easy to understand in, offer space where these were obviously getting breaks. I'd worked 3 years within the cafe business while I had been in college, and so I determine what it’s prefer to be on the feet all day long and need to sit down down every opportunity you receive, but seriously, this really is said to be an expert, trustworthy and high end salon, I don’t spend to determine that.

After I finally got the nerve to contact and protest the next week, I quit a note for that supervisor AND NOT obtained a call-back.

Our support was second-class, at-best, and that I quit feeling worse than after I had come in. That’s usually not the sensation you ought to have after walking out-of a salon.

It appears they've the “turn ‘em and burn ‘em” perspective, but put on the hair-coloring and design.


Offender: Mario Tricoci - Salon and Day Spa

Country: USA   State: Illinois   City: Bloomingdale

Category: Health & Medicine

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