Usacomplaints.com » Health & Medicine » Complaint / Review: Virginia Burford - AR Collections Billing Authorizations. #284322

Complaint / Review
Virginia Burford
AR Collections Billing Authorizations

I was hired in May as a check out person for a very successsful family physician. Almost immediately there was strong criticism regarding absulutely everything I did. Virginia on a regular daily basis would go to Dr. Burford and undermine me. I was not fast enough, not smart enough, I was old school. Even called my ex husband to find out if our son was really ill. This was the norm.

As a single Mother who desperately needed the job, I put my best foot forward and tried to turn the other cheek.
The physician even told me she had mental issues and he was going to make her get some couselling. The harassment continued. Not one pay check was ever correct. She shorted hours. I would stop and purchase office supplies on my way to work. She would refuse to write me re-imbursement checks. Even went so far as to have me plan and pay for a staff members going away party.

I supplied receipts for everything and she stated the Doctor would only pay $20.00. It was constant and it was daily.By this time everyone in the office was quitting and I was one of the two originals left.

The physicians billing had been a problem from the begining of her managing his practice. On one of her good days she asked me would I be interested in taking over his billing and I could work from home. This was an answer to a prayer not to have to deal with her.

In all of my years of being employed I had never dealt with such a situation or a person such as her. I was even diagnosed with high blood pressure while working for her. She had never posted any insurance checks to the accounts. She would just tear the checks off and deposit them and throw the numerous Explanation of benefits in various folders through out her very un organized office.
The job was quite a challenge, but that was my strong area was AR.

So I was suppose to of been paid a commision as well as an hourly rate. I had a two week transition. I worked too many hours to count. I would even stay up many nights and post checks to get those out of the every way.
I went in the office on many weekends. Remember I was told from the begining I was suppose to get 4% of everything I posted. To date I've never been paid a dime for three long mos worth of work.

Every time I brought it to her attention she would fabricate issues to the Doctor in hopes he would fire me.
I discovered in November she had gone in the computer system and changed my work over to her log in and took credit for everything I posted. Yes I did do back up. I have copies of my daily work reports, They have never even owned up to the fact of her taking credit for my work.

The physician is her brother and they've had numerous issues with her and various other employess. She owes me $3500.00. I lost my home to foreclosure. I was suppose to be paid in November for all the work I'd done.
She said to me " the first month you work is for free" Like a billing company. I had refinanced my house to payments I thought I could afford. To be told, there is no money for you. The physician said he would pay me in January. He's foreclosing on his house.

Where does that leave me? I didn't sign a contract. It is her word against mine. The Doctor is aware of her rip off but has not settled with me. She has even had the nerve to bad mouth me to new jobs. The un employment office said I needed to get my benefits then turn her in to the wage and labor board.

No body cares about the injustice and plain out theft done to a struggling single Mom by a Bi-polar former boss who just happens to be the doctors adopted sister who has a serious case of entitlementitis. The physician did not know his own software. FIRST PROBLEM.
This situation exploded the first week of December. My son went without Christmas and we lost our home.


Offender: Virginia Burford

Country: USA   State: Florida   City: Fort Myers
Address: 9671 Gladiolus Dr
Phone: 2393379422

Category: Health & Medicine

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