Following the viewing of an infomercial by Kevin Trudeau I called the 1-800 number indicated and placed an order for one of his books. My next Visa statement showed the charge for the book shipping and handling. To date, almost 6 months later, I still have not received the shipment.
I emailed ITV's Customer Support department ([email protected]). Their response is that they show the order as being delivered and they have closed my file.
I have requested they either ship the book, at no further charge to my account, or issue a full refund by way of a check.
The Rose
Calgary, Alberta
Canada
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