Well I needed my medical records for a particular reason I spoke with this nasty old bag named Florence Kra in the billing department about retrieving my medical records. She was really nasty and stated until unpaid "no show" office visits are paid then she will not release the requested documents. See, in order for you to cancel an office visit without being fined a $25 fee, you must call within 24 hours to cancel wich i did. This old dirty rag named Florence Kra said that its noted in the system what time patients called. She is a liar and this office always get over like that. She also stated that her office is ALWAYS right and PATIENTS are always wrong and they cannot be trusted. DO NOT trust this office. They PAD there bills and refuse to fix them. Also if you want any documents out your fie, ANY and ALL fake charges they put in your file must be paid first. Also i left several messages for this doctor to call me back and he never once returned my call. This office is HELL on earth. Dont go here.
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