Never work for Hair Excitement! If I went into the details, I could take a week. So I'll try to sum the screwed up company as much as I can. First of all the owner John Langlois sleeps with his stylists to move them up a level, held a meeting about his Redken product diversion and lied to our faces, takes two dollars for every client serviced out of your paycheck. His father owns Empire and submits a list to only Hair Excitements on how good they think each student is and rates them on a scale of one to five.
They call the soon to graduate students to try and snatch the best ones up so they won't go anywhere else but their company. They take company wide days off for education and don't pay you for the missed time. Or the travel expenses to Portsmouth. They say that the education is free but that is what the $2 goes for. They hardly ever change their tanning bulbs even the burnt out ones and try to trick the customer. They have sales that they advertise and they say that the sale is only for one week to get a flood of people in the first week when it is actually for a month. They say it is a marketing technique.
They tell people they do not sell Redken products anymore because they do not let us discount their products. That's a lie, it's because John is legal trouble with Redken but participating in product diversion. They make you sign a contract stating that if you quit or if you get fired, you cannot work within 10 miles of the salon for a year. You cannot call your clients or let them know where you are going. They try to create a monopoly on all of the areas that they are in, they have 19 salons and the one that I was at, there were three all in close proximity. If you do not meet their quotas you will be definately be fired.
Some of them are outrageously high. You have to basically shove product down the clients throaghts to win some of his trips that he offers. On a baseball team, if the team does bad, they fire the coach. The salon was not doing so hot so they hired another full time manager who pranced around like she was hot sh— and was extremely rude to the customers. My client and I heard the manager call the stylist "hooches". The managers sit around and read magazines but you are not allowed to on your down time.
The managers have a weekly meeting with the district manager to see if the stylist are selling enough for them because it's all about the money and not letting the stylist develop and grow. The clients won't prebook because their afraid that the stylist won't be working there come time for the appt because they all see and know that they go through sylist like you change your underwear.
There was a casino night and John had some girls going down on him on the dance floor. There was a hair show and they had men strip teasing on stage. That's not hair and that is very unprofessional! The men where making out with the stylist on stage in front of everyone! If you leave or quit they talk trash about you even if you were a good stylist. This company is not professional and is a nightmare!
Hair
Rochester, New Hampshire
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