Company sales reps. Make false claims of higher % of saving on medical care then members guide allows. Claimed that I would receive up to 80% discount on medical care. Member guide say that a person will only receive 20 to 40% discount on medical care.
Claims higher then allowed hospitalization coverage.
Claims up to 80% coverage on phone during sign up.
10 to 30% allowed in members guide.
With these claims a person will most likely sign up even after being informed that the sign up fee is non-refundable.
When speaking on phone about cancellation of membership.
Reps. Claim that the cancellation was never requested.
Then company takes money from accounts after request of cancellation.
Offers an unconditional 30-day money-back guarantee on your entire first monthly payment.
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