Usacomplaints.com » Health & Medicine » Complaint / Review: EHealthInsurance - I submitted an insurance application, and was approved. However, I soon got a better deal elsewhere, so I never proceeded beyond the application stage. However, they re pretending I have a policy through them, and refuse to stop bothering me, RIPOFF. #219209

Complaint / Review
EHealthInsurance
I submitted an insurance application, and was approved. However, I soon got a better deal elsewhere, so I never proceeded beyond the application stage. However, they're pretending I have a policy through them, and refuse to stop bothering me, RIPOFF

I have purchased insurance through companies online before, so I know the usual procedures.

I asked eHealthInsurance for an online quote, and put in an application for insurance. Within a day, I got a better deal elsewhere, and decided to cancel my application.By that time, I had been approved for the insurance through eHealthInsurance, but I never actually took out a policy.

I explained this to them immediately, and they went instructions for canceling my application. I found it annoying to have to write a letter just to cancel an application, but I did so, following the instructions explicitly and on that same day.

Imagine my surprise, then, to receive an insurance card in the mail some weeks later.

Ever since then, I have been writing to them to sort the problem out, but they will not fix the problem. They insist that I have a policy through them with an HMO, which is simply untrue. I even called the HMO to double-check, and the HMO confirmed that it is untrue.


Offender: EHealthInsurance

Country: USA   State: California   City: Gold River
Address: 11919 Foundation Pl
Phone: 8009778860

Category: Health & Medicine

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