I was solicited on the phone by trugenix aka pure health labs. They told me i would received two bottles of hoodia for free. I had had to pay 5 for shipping for each bottle. The guy never told me anything else other than he would email conformation of my order. I didnt receive no at any time. I received my bottles a couple days ago. I havent even had the chance to use it yet when i check my bank account to find out i was billed 46.90. I had to go to my bank to find out what i was being charged for. I had to get the number from them. I waited on hold for 15 mins before someone got on the phone.
The woman was very rude and said that i was aware of the autobill shipping. I said no i wasnt the person didnt explain it to me. She said yes they did they recorded and that person would lose their job. I couldnt receive a refund because they couldnt take the bottles back even though i didnt even open the package. She claims she canceled my order. She put me on hold to talk to someone named Nick. He told me that they dont record but listen"live" to all of the calls. He said i would receive half my money back because i insisted even though he said i have no rights and blah blah.
I told him even if this product works for me (i doubt i feel so violated) I would NEVER do business with them again. After hanging up later that day i find out that i was billed another 46.90!! This put my bank account over my limit and now i have all these consquences to deal with. I probably wont even receive my refund and now i have a negative 133 on my account because two other small 5 dollar purchases bounces thanks to them. Im so worried im closing my bank account out so they cant bill me again like ive read on here. This all just happened yesterday on august 8 Do not buy from any of these companies. I wish when that telemarketer called i would of hung up on him. Do not order from trugenix or pure health labs. Its the same company just uses two names.
A
mtown, West Virginia
U.S.A.
0 comments