I got my rip off from Metabofuel, (Metabolife), via a junk email, around April 8th, which I foolishly put in inbox and said what the heck and filled out the form with my info, inclusing my Visa debit card and THREE times it came back "card rejected." I said to myself that I wasn't meant to get this so I deleted it from my email, without ever making a copy of this rejection.
As with all of the others, the terms and conditions were written somewhere in invisible ink and I never saw them. On 4/10/06 I saw on my WELLS FARGO account, I had charges of $4.87 which I disputed and on 4/14/06, they were removed and I never got the free bottle either.
Imagine my surprise when my piddly account, which only had $1.86 in it, now had pending charges of $207.85 from Metabolife once again. I immediatelay filed a complaint with the bank but was told it was only pending and probably would be removed and never post.
Surprise, it did and then I had to file another claim with the fraud division of Wells Fargo and the results were typical for this crap bank.
I was told since I had the terms and conditions of the deal, which I repeatedly told them I did not, there was nothing they could do and it was between me and the company. They then blamed me for not having a copy of the email and the response of "Card Rejected" and suggested I deal with the company. They gave me the www.metabofuel.com address and said it was very plain as to the terms and conditions and I should have read them. They failed to believe me about the card being rejected or the fact there were no terms and conditions in the form I filled out.
I asked them since when do they allow such a thing to get posted and paid on a debit card with virtually no money in it and they said they give leeway and credit to the card and the person I talked to, Jeanette, told me she does this all the time when she has no money and no gas for her car. SINCE WHEN??? I have never bounced a check or tried to put something on a card with no money as I really don't favor trying to humiliate myself in a public place when the clerk says my card has been rejected.
Bottom line here is, Wells Fargo is as much to blame as anyone for their failure to stop this transaction. The icing on the cake is that they will chage my acount $5.00 a day for 11 days for the overdraft. As far as this matter goes, it is closed to them and I am stuck with new charges every day.
Needless to say, I have copies of all my emails to and from the bank and another bank in this town is as horrified as I am with how WELLS FARGO mishhandled this situation. When I get my big financial aid check from my online university, they are glad to have me as a customer. My circumstances were so extreme that the usual rejection of me opening a new account was reversed and soon I will have a new debit card and checking account.
Are any of you Wells Fargo customers who have had this rip off by Metabofuel? Did your branch get behind you or screw you like mine did? Since I reported this immediately, the bank has no excuse except it likes to screw their customers whenever it can. They will never see a dime of this and I would like to know what can be done to get the money back to Wells Fargo since they aren't willing to file a claim against Metabolife, or Metabofuel themselves.
I really don't want this on my record and want to see Metablfuel pay back for all they have stolen.
Brenda
Astoria, Oregon
U.S.A.
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