Usacomplaints.com » Health & Medicine » Complaint / Review: Lens Doctor - Lens DRx - CAVA Industries - Eyeglass scratch repair ripoff! Took over 4 months to receive product by mail extreme blurry distortion on prescription eyeglasses Purchased from TV advertisement. #161402

Complaint / Review
Lens Doctor - Lens DRx - CAVA Industries
Eyeglass scratch repair ripoff! Took over 4 months to receive product by mail extreme blurry distortion on prescription eyeglasses Purchased from TV advertisement

TV commercial states that product will remove scratches in prescription eyeglasses (not polarized)

Ordered in November; product did not arrive until mid March. Almost forgot about purchase. Was ready to look through back statements or call for archive retrieval

Product was $14.95 and was charged over $30. Taken from account within 3 days; again, not received for over 4 months!

Followed instruction exactly according to small intructional booklet enclosed. Scratches were filled in; however, the glasses were so blurry and distorted, as if, the prescription was modified or changed. A thick glossy film streak is forever bonded to the eyeglasses.

Luckily, practice was on older work glasses and not on a newer pair. Too good to be true. I can see this advertisement targeting low-income, non-insured (vision/medical) and senior citizen populations due to low financial means. What it cost for product could have been applied to a brand new pair or repair from a eyecare professional.



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