I responded to an e-mail offering a 7 day trial for a product called Hoodia 66. The charge was $5.95 to cover shipping and handling. 13 days later I found a charge on my account for $99.90. When I called the company I was told that, if I didn't call within 14 days of ordering the trial, I was obligated to purchase a 60 day supply. I stated I was not aware of this requirement, had not received the trial yet, and the 60 day supply was shipped in 13 days. 1 day short of the 14 I had to cancel. I told them I believe this to be fraudulent and I wanted my money back. They said I had no recourse, but they would cancel future shipments.
1 month later I noticed a charge for $28.97 on my account from Ecurves. I immediately contacted them, and was told they had a contract with Hoodia 66 to add on an exercise program to my account. After telling them this was fraudulent use of my account they said they would cancel the charge. I contacted my bank but was told the merchant has up to 30 days to credit my account, and they could do nothing until then.
Carolyn
Richmond, California
U.S.A.
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