On 6 Feb 02 I ordered, by phone the abs engizer for $85.85 with my credit card. On 8 Feb 02, change of mind, I called them back and spoke to michael to cancel order and refund my money. Michael said he would and my credit card would be credited. Nothing happen, so on 6 Mar 02, I called and got Michael again (lucky me) and he told me the same thing, he would credit my card. Nothing happen and on 28 Mar 02, I called again and he said this time that is should be credited by 6 April 02. It is 12 Apr 02 and no credit.
I called today (12 Apr 02) and spoke to Michelle and she says the order was sent out earlier this week and nothing she can do. I ask to speak to a manager, Michelle when and got Hanadez and he says the he can not refund me my money because the invioce was made on 7 FEB 02, and it was noway to cancel the order even though he saw the notes of cancellation on the 8 FEB 02. I told him I notified his company in plenty of time to cancel and if the order was sent he should blame Michael for lying to me and I still want my money back and I DO NOT WANT HIS PRODUCT. "I WANT MY MONEY" I told Hanadez I was going to contact the Better Business Beaura, he replied "go ahead if you want to, we can not refund your money until you sent the box back when it gets there".
To: RipOff Agency
I travel, I work for Dobbins ARB, GA. And I am sigle so when that so call box gets here I may or may not be home and I still want my money back if you can help me. (the number to BBB in CAlifornia is 1-909-426-0813 I got it from the information operator for the California area and that is what the TV commercial show for the product location, I got the last part of the advertisement on TV. Please help me get my money.
Robert
Marietta, Georgia
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