Usacomplaints.com » Health & Medicine » Complaint / Review: Bally Total Fitness - Lying ripoff and unfair business practices. #113912

Complaint / Review
Bally Total Fitness
Lying ripoff and unfair business practices

I signed up for a one-month free trial with my fiance. Our salesman told us that COMBINED we had to complete 12 workouts in a month. That is the first deception.

I then reviewed the contract and I noticed that the primary person signing up had to complete 12 workouts. So I did, actually more than that! But now they are telling me that I only did 10! This is just not true.

When I tried to cancel my membership, customer service was SO rude to me that I almost couldn't believe it. The only thing I could think to do was stop payment, now I am getting calls from collection agencies! What do I do???

I am very skeptical of our sales rep because I think he often did not scan us in and the card machine was "broken" a couple times. I do take some responsibility for not being smarter and more skeptical at the time, but these business practices are completely manipulative and trick consumers into joining their clubs!

Now I am at a loss for what to do. I pay my bills! I don't dodge bills - I HAD good credit!


Offender: Bally Total Fitness

Country: USA   State: Illinois   City: Chicago

Category: Health & Medicine

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