General Synopsis:
While visiting a family member hospitalized at Civista Hospital on Sunday November 22 the family of the African American patient was escorted out of the building by security after being told to "Shut Up" by the White roommate of the family member. The husband of the rude patient was apologetic for his wife's comments however she insisted we "shut up"
After explaining to the rude patient that we were not being disrectful nor carrying on in a loud nature, she removed herself from the room and went to the nurses station. Within 5 minutes 2 security officers came in with plastic gloves on and told us we had to leave. A nurse came in shortly as we disputed the request to say that there was a threat made to the other patient. As the kids cried not to leave their mother the security insisted we must leave now! My parents had driven 2 hours to visit their daughter and was asked to leave after being there for 45 minutes. Security escorted us to the elevator, while boarding the elevator the security officers remove their gloves as if we were contagious.
Once arriving at home I contacted my sister to see how she was doing. She informed me that the head nurse did visit with her after we left and was to supply her with a grievance package to file with the hospital administrators. The head nurse never returned. My sister was also informed that a nurse was supposed to come to the room to evaluate the situation prior to security being called. The head nurse also wanted my sister to call us immediately for us to return. Once the nurse left she never returned, no package was ever given and security has been more visable on the 2nd floor North after this incident.
On Monday November 22 my sister was released from the hospital, upon my arrival to pick her up, security was immediately on the floor. When entering the elevator with my sister and nurse the security officer stood and watched to ensure our departure.
Since my sister's arrival at the hospital on Thursday November 18 a security officer was never spotted on the 2nd floor.
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