I placed a wig order in November 6. It was custome so I gave them 3-4 weeks before calling to find out what the status was. When I called they stated that my wig had not arrived yet and that it would take 2 more weeks. Iasked if I would receive it before xmas and she stated yes. To date I have yet to recive what I had ordered and have contacted Vixen Lace wigs on several occasions via email and phone and have not received a response. Besides the wig I had also purchased adhesive and a wig cap. This is unacceptable.
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