Usacomplaints.com » Games & Gaming process » Complaint / Review: Microsoft Xbox Live - Suspended account. #766192

Complaint / Review
Microsoft Xbox Live
Suspended account

Our XBOX Live consideration was compromised with a crook in Europe. They took Microsoft Factors (we purchase these factors via charge card) and bought extra factors (that they used). I instantly was informed of the purchase and could recover my bill. I recorded into my XBOX Live consideration and that I could uncover who took these factors and who hacked into my consideration simply because they were still within the program enjoying a-game named FIFA 12 Football. I named Microsoft and documented the event. I gave them the e-mail address and player identification of the crook. The client support representative at Microsoft suggested my consideration could be stopped for 25 times while Microsoft examined the event. This occurred on 10/12. It has been 33 times and also the organization however wont tell me when my consideration is likely to be unsuspended. They've not worried to speak something in my experience showing the position. I followed-up using their customer support consultant and also the known they were likely to require additional time.in my opinion these hackers are persistent and bigger than Microsoft is prepared to acknowledge. On the basis of the Web study I've completed, this FIFA 12 Football crack is prevalent. Our problem is we utilize our XBOX Stay to see Netflix, play game titles, do video-conferencing over the people amongst our household and we see Television & bought film information. This consideration may be the middle of our householdis amusement and conversation together. Being stopped for someone else coughing into my consideration (through no-fault of my very own, as best when I may inform) is merely inappropriate. The possible lack of conversation is frustrating enough, however the sensation to be tried twice (first from the criminal and minute by Microsoft) is merely inappropriate. I've delivered Microsoft e-mails via their XBOX Live community but no reaction.in my opinion these hackers really are a really significant problem to Microsoft and maybe are covering-up how prevalent it's. Thanks.


Offender: Microsoft Xbox Live

Country: USA   State: Arizona

Category: Games & Gaming process

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