Usacomplaints.com » Games & Gaming process » Complaint / Review: 2k Games/Gearbox Games - Uninstallable Computer Game. #684773

Complaint / Review
2k Games/Gearbox Games
Uninstallable Computer Game

I'm a 62-year-aged handicapped individual; longtime pc consumer (started within the '60s). I saved my hard-acquired money to buy the Borderlands sport thru Bestbuy (no issues with them). I obtained the overall game within the email and attempted to set up it on my pc. Our computer is just a purpose built highspeed gambling pc, and therefore, ideal for this kind of sport. The issue was (but still is) the sport locks up during installation. Usually this could not be considered a difficulty, when I am "pc-smart" enough to repair many issues that occur. I mounted, uninstalled, destroyed the listing, washed the registry, and reinstalled... All to no avail. I visited the net-website for that sport to locate help, and (as appears to be the brand new pattern) their was no real "help", merely a community where you request your concerns, and consider your odds that VARIOUS OTHER PERSON may have the solution. There have been three or four "feasible repairs" which were accessible in the sport suppliers on the webpage, however the beginning section often mentioned that "this is a work around that works on some methods and could assist you to". Among the recommendations was TO EMPLOY A PC QUALIFIED TO ASSIST RESOLVE THE ISSUE! I scrolled thru the 32 WEBSITES of individuals getting the same installation issues, tried anything they recommended, and lastly attempted their "Contact Us" option. Delivered a contact that pretty much stated what I stated below Along With A WEEK LATER got an answer which was a CARBON COPY OF THE TIPS IN THE COMMUNITY. Tried everything AGAIN, and sent them that there is no change, also it nevertheless hungup early along the way. Today, I've delivered over twelve emails backwards and forwards (some to Gearbox, plus some to 2K Games) BUT STILL HAVE NOT BEEN ABLE TO PLAY THE SPORT THAT I SAVED MY MONEY FOR. A week ago-finish I resent all of the program diagnostics, record reviews, Dx Diagnostics they required... And today I am still waiting!!! Whatever happened to qualified ethics? I'd be ashamed to market an item that I'dnot stay behind. I will never venture out and invest $100 one hour or even more to possess another person deploy my activities... Particularly because I Have NEVER had another sport that I could not deploy!


Offender: 2k Games/Gearbox Games

Country: USA

Category: Games & Gaming process

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