Our drive failed lately, and that I have now been gradually repairing approximately 300GB of data I dropped. Among the programs which was dropped within this was Nvidiais purevideo. I also dropped all my emails. And so I thought I'd attempt nvidiais tech-support to have it back. Little did I understand they've outsourced to Electronic River, an extremely big download-on demand organization that does company with Microsoft, Nvidia, etc.
Some tips about what has happened between us going back 14 days. Begin at the end and function the right path up for that purchase of occasions (erased private information)
Dear (man),
Thanks for selecting NVIDIA Shop.
We apologize for that distress concerning the last mail you obtained. Please
Double-click about the link below further help with the merchandise you
Bought.
Your contact information has changed. Should you need the help of
Our Customer Care Group reps, please visit our Client
Assistance at:
Http://www.norton.com/cs
Or
Europe: http://www.symantecstore.com/eu/cs
Norway: http://www.symantec.com/region/no/te... T_options.html
Finland: http://www.symantec.com/region/fi/te... T_options.html
Denmark: http://www.symantec.com/region/dk/te... T_options.html
Sweden: http://www.symantec.com/region/se/te... T_options.html
Or
APAC Region/Australia/New Zealand: http://www.symantec.com/region/reg_a.../consumer.html
Below, you are able to obtain info concerning the following:
- Obtain an electronic purchase
- Examine the delivery position of the bodily purchase
- Watch and printing an account
- Concerns on installment
- Mistakes in application
- Assist with functions
- Improvements, fresh individuals
- Membership problems
- Common concerns concerning the item
Thanks for calling the NVIDIA Shop.
Really,
Rossa M.
Nvidia shop
Service@store. Nvidia.com
Http://www.symantecstore.com/global
Mail ID: 11467603
Original Message Practices: &
Electronic Arts?!?! I delivered this about Nvidiais purevideo software
That I saved from www.nvidia.com! How did you develop
Electronic Arts? Search it-up again. I understand you have the info in
Your repository that I DID SO buy and obtain among Nvidiais
Purevideo programs. I settled between $20-30 for that software, and that I
Need that I obtain the unique download info from that purchase.
If you want a creditcardnumber OR any info equivalent to the
Purchase, I'm going to be pleased to assist. Nevertheless, delivering mean email that you simply
Do not manage customer support to get a business that used to donot note
EVERYWHERE in my own mail is undesirable.
Possibly try again, or I'll be related with nvidia straight about
This problem.
- (guy)
On Wed Aug 12-17:14, NVIDIA Support delivered:
Expensive (guy),
Thanks for calling Digital River.
However, we don't manage customer support for Electronic Arts.
Please go back to their site due to their contact info which means you might
Ask concerning the item.
Web: http://support. Ea.com
We apologize for your trouble.
Really,
Manuel T.
Customer Support
Digital River, Inc.
Mail ID: 11467603
Original Concept Follows:
A consumer has sent customer support having a demand. The next
Factors were chosen for that contact, and also the specific current email address
Was handed for contact.
Chosen Factors: DownloadQuestion - LostOrder
Consumer E-Mail: removed
Consumer Remarks: I attempted to appear up my get of the nvidia DVD
Codec, and that I could not think it is. I also attempted using my previous current email address
(erased) which fails both. I want help. I
Understand I bought the program, but I don't have what I have to
Redownload it (Our drive failed, and so I dropped all my emails, including
The main one confirming my purchase.) If you want the creditcardnumber, I might
Nevertheless contain it (aged bank card which has been changed lately) Please
Aid.
If an associated requisition exists, the next areas were
Finished.
Order-ID:
Buy Date:
Website ID:
Site Title:
Consumer Title:
Purchase Summary:
Truly,
Electronic Rive
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