I needed to make a claim for my dining room table that had burn marks from hot plates or cups and scratches. Before I made the claim, I did internet research and found many complaints about Ultrashield. It seems that they do not want to follow through with their warranties. I took all the advice ...
I made the mistake of going to one of there outlets, and first of all the sales person told me that it was new product that was considered overruns come to find out what they really sale is warranty returns and factory defects, bottom line junk! There are two locations in south carolina one is in ...
We got scammed with terrible furniture which we were informed from the saleperson was leather. As it happens that it's a manufactured substance promoted as leather bicast. Which means that it's split cowhide that's been coated in a plastic. Therefore, I thought I had been resting on leather that ...
Thanks to the arrogant and discriminatory attitude of their sales person at Ethan Allen, NAtick MA, that their business is now going to the other three furniture stores in the area. The big white guy - not sure what is name is, does not enjoy working there. I am sure any one who has had the ...
Sat on a very comfortable sofa in store in Brandon, FL. Sofa was delivered yesterday and it sat like a picnic table. Immediately called store, salesman said I had to call Customer Care, CC said unless it was "damaged" they were not going to pick it up. I was supposed to have received ...
Two weeks ago I ordered and paid for two lamps from the Catonsville store. They stated they would be delivered via truck from the Waldorf, MD store as store about an hour's drive away. Every time I call the store - the truck is always due in that day but no one ever calls you to let you know that ...