I'm creating this mail using the intention that I would obtain a greater reaction then I've using the phone. I'm more that annoyed, furious, and disappointed using the Fear No Further Guarantee I bought after I purchased my 3-piece sectional sofa from Macyis on May 22. At that time of purchase, I had been repeatedly informed the way the guarantee was therefore helpful to clients, and just how it surely served to maintain furniture searching fresh and clear. I had been never described the way the procedure for processing a state should be completed within seven days of an event.in early July of the year I attempted to make the most of the guarantee that I'd invested THEREFORE much more money on with my sectional purchase. I talked to many brokers about the telephone and was handed a number of different reactions and invested lost hours on-hold simply to have every single discussion end up getting the client support consultant "inadvertently disconnecting" me. I had been ultimately informed, numerous telephone calls later, the organization might contact me within fourteen days to setup a scheduled appointment after my state have been prepared. I never obtained that telephone call (go number), and so I named again a week ago. I had been subsequently informed that my state was refused since I didn't provide the precise times that moisture happened on my sofa. I had been also advised that I had been prohibited to challenge my state. The individual I talked with was called Shantel and was significantly more than rude to express minimal. I requested to talk to her boss and AGAIN I had been placed on store for more than 30 minutes then hung-up on from the organization. I also known as Macy's and was informed they might not assist me both!!! I quit two comprehensive communications with Fear No Further administrators and my telephone calls haven't been delivered.
Due to The bad therapy I've obtained and also the proven fact that neither Macyis or the Fear No Further Organization can help attempt to solve this problem I'll do whatever I have to do to make sure that this issue is resolved. Personally I think the press must (and certainly will) be informed the guarantee is just a fraud. I'd like a complete reimbursement on my guarantee instantly. Used to do not invest an excessive amount of cash to sit down and appear in a filthy sofa. Previously, I've often had an excellent encounter while buying at Macy's and also have known many family and friends users towards the furniture division. These products are fantastic and so far I had been a happy client. I currently CAn't state that.individuals ought to know concerning the Fear No Further organization which there is really no purpose of these actually visiting clear your furniture. Please forward this mail to whoever it's that'll concern the reimbursement. I actually do anticipate an answer in a regular way, whilst the problem shouldn't continue being overlooked. Like a person within the area of company, I'm completely conscious this ISN'T ANY method to handle a person.
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