I called my local target store in order to verify that they had a certain product in stock. I was on hold for close to half an hour, and decided to check the website for availability instead.
I verified that the item was in stock at my local Target store via the website. It was listed as "In stock" rather than "Limited Availability".
I made the long and arduous journey to the Harlem Target, and when I arrived, not only was the product not in stock, but they entire section was out of stock. A Target employee informed me that the website availability feature was wrong more often than right because it never reflects current circumstances.in other words, it's worse than useless, because it misleads potential customers.
The availability function on the website should either be canned or improved so that it actually reflects reality.
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