Haynes Furniture Shop in Newport News, VA On Jefferson Ave offered me two bedrooms and guaranteed shipping on the particular day between 11am and 2pm. Once they hadn't appeared by 2:45pm I named the factory in Williamsburg and was informed that my visit was really 12:30 to 3:30 - I understood it was a rest and so I named Corporate Customer Support plus they confirmed the 11 to 2pm time period but stated it'd been transformed to 12:30 to 3:30 immediately after I named at 2:45pm.
At4:30pm the shipping nevertheless hadn't appeared and so I named the Factory again and was informed the shipping period was currently likely to be between 6pm and 7pm. I discussed that I'd removed function and dropped $200 in purchase the missed evening. The "Customer Support" broker stated that they'd not return my shipping charge since "the bedrooms might ultimately be shipped".
At this time I stated I needed to document a proper problem with "corporate". I had been educated that to do this I'd have to document it with... The Shipping division in the FACTORY!!! Discuss B.S. They offered me exactly the same quantity of the individuals who had simply screwed-up my whole evening.
Our recommendation DON'T STORE HAYNES FURNITURE till they obtain shipping clutter solved.
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