Usacomplaints.com » Furniture & Equipment » Complaint / Review: Mor Furniture - Poor customer service/all-around service. #582871

Complaint / Review
Mor Furniture
Poor customer service/all-around service

Noticed ad on tv and noticed from the freind about support, believed it had been advisable to check on it out. They, Mor Furniture, were managing a four-year no-tax funding, actually greater thought! Look for a room collection, purchase it, informed that it was typically the most popular set within the shop, whatsoever. The revenue supervisor stated that it sholdnot be a maximum of four to five months before collection could be shipped. Oh, we purchased a brand new bed also - sent 24 hours later just good.

The shipping people got an attitude when requested to determine their Mor Furniture IDs before entry into home. The deliverymen which are designed to consider the previous mattress together following shipping, stated that they didn't have sufficient space within their vehicle to place the previous bed. They'd haveto choose it-up when the leftover furniture was shipped. The next/fifth week, intended shipping week, Mor Furniture calls to reschedule, good, two more months waiting.

Following A fourteen days, Mor furnishings calls again, missing items for that mattress, various tales from factory supervisor, and offers repetition concerning which specific item is absent. Additionally discover the entire collection, without the bed, has been stopped. Spouse calls Moris local office, woman - excessively rude, states the choices are to hold back for that leftover items, arriving July (it's today May, and that Iam resting on my bed on the ground), come right into the shop and select another room collection, or just stop the market and visit another shop - who informs a person to visit another shop whenever your shop reaches fualt?

The supply of the field rises and body come; chose to stop purchase and obtain the field rises and body that opt for the bed. The deliverymen set the frame-up to ensure that there's a five-inch space between your field rises, the mattress is just a cal king, and attempted to contact it each day. When questioned concerning the gap they view it and visit resetting the body to ensure that there's not really a space. Once total, they're making my $2000 tempurpedic mattress box rises in to the body to create it healthy, then toss the bed on. When questioned about getting the previous bed and box-spring, they state that they CAn't because of lacking enough space within their vehicle. I observe that they are doing and have exactly what the heck I am guess related to my previous bed and box-spring. They grumbled something which they do not choose up the bed when they did not provide it, and so I let them know the prior deliverymen stated that the bed and box-spring could be acquired. Obviously, they created space for that bed and box-spring and became popular moaning.

Along the way of making the brand new container rises in to the frame-they ripped the underside of the box-spring, and bent in a single aspect. The body was not actually come up with properly

Therefore, if you like to possess your furniture jacked-up during shipping, if it reaches you when it is assume to, then proceed visit Mor Furniture. I'd not utilize More furniture again, and also have educated my co workers not to proceed. Poor company and poor company.


Offender: Mor Furniture

Country: USA   State: California   City: Murrieta
Site:

Category: Furniture & Equipment

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