On March 8 we bought a dining area collection in the Levin Furniture shop in the Pointe in Robinson Township. The collection was shipped on March 18. On March 21 we named customer support and required they repair or substitute 2 of the 6 seats that had padded chairs which were free. At the moment we also described the deliverymen appeared hurried and hesitant to put together the collection but did then when we requested. On March 31 exactly the same males who initially sent the furniture on March 18 came to displace them-and required the faulty seats for their vehicle. The brand new seats were constructed about the vehicle and sent to our front patio, not within our house. We believe the seats weren't changed which the deliverymen really only attempted to tighten the chairs about the vehicle where we couldn't discover that which was completed.
On April 2 I named and again authorized a criticism saying the seat chairs were still free. I also talked to Pat Ferrell in delivery and indicated our discontent using the shipping/repair guys.inside the week Chuck from support was sent to repair the seats.
We've tightened the seat pillows repeatedly, however the seats however have free pillows and today one of these includes a free body that's separating the rear in the chair. We maintain the seats in extra areas and never using the collection. Because we don't have kids residing in our house the seats aren't seriously utilized.
We're not requesting to displace the seats since annually has approved. We do need one to understand, nevertheless, that people are extremely dissatisfied within the support and quality of the furniture and therefore are don't intend to create potential acquisitions at Levin Furniture.
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