I bought a Bernhardt seat and ottoman. Bernhardt promises to create quality items and, consequently, the escalation in price is warranted. Nevertheless, the material on my seat and ottoman began disintegrating significantly less than 2 yrs after purchase. The material includes a style onto it made from chenille and also the chenille simply drops from it therefore today I've bald areas all around the seat and ottoman. Additionally, the support about the back of the seat was never loaded precisely and appears like a squished brown group - not so appealing and never simple to stay in. You-can't create the support remain up - it simply flops over. I've followed-up with my salesman with Bernhardt to no avail. They usually claim they'll return to me but never do. I've proven images to furniture restoration shops and also to nearby furniture shops plus they all state that it's defective design.
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