I used to love Target, but no more. I tried to buy $700 worth of patio furniture, only to discover that the shipping costs would be more than $170! That is egregious.
I went to 3 different stores (finally discovered the items could only be purchased online, and any shipping discounts could NOT be applied for these items!), called customer service, spoke to supervisors in guest services (where they are not even allowed to give out their last names) and even wrote a letter to the CEO. I made what I thought was a very reasonable suggestion — send the furniture to any Target store in the area and I'd go pick it up. I was told, "Our infrastructure doesn't support that."
Well, MY infrastructure no longer supports shopping at Target!
I'll also be returning the $300 worth of furniture I've already purchased in the store because the matching items I want to buy for $700 are only carried online. Great way to run a business, Target.
Fail.
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